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Tutorials & Guides

Everything you need to know to get the most out of your Smart Home.  Automatically open the door when you get home. (Set up actions) Get notification when your kids are home. (Pin Codes) Learn how you burn energy (Energy Reports)

Home/Away Error

If your having trouble with Otto’s home/away functionality and have received the following messages: Home/Away…

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Door Pin Codes

Getting Started, Locks

Setting door pins is great for family members, contractors, or anyone who needs occasional access…

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Thermostat Functions

Getting Started, Thermostat

Using the otto app You can access the following thermostat functions using the menu (=)…

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Thermostat Schedule

Getting Started, Thermostat

The thermostat scheduling allows you to control temperature set points and specific times of day.…

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Family Members

Getting Started

There are two ways of adding family members to you home: 1) adding a user…

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Away & Home

Getting Started

Setting Home/Away Setting up home and away is critical to maximizing your otto experience. Otto…

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Alexa

Getting Started, Voice Assistant

Otto and Alexa work great together! Setting it up couldn’t be easier. Alexa can control…

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App Basics

Getting Started

Otto consists of grouping of core “apps” within otto, you can access them by tapping…

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Hub Key

Getting Started, Hub,

Ensure that your hub is connected to power and internet.  Follow the getting started guide

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Getting Started

Automation, Getting Started, Hub, Lights, Locks, Thermostat,

Otto is a smart home system installed by your builder that reduces energy and protects…

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Still need help?

Need more help? Start by submitting a support request online and we’ll connect you to an expert.

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